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Covid-19 Updates: To find out more visit Covid-19 pages.
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Get Help Online

Student Services are here to support you online, by live chat, virtual appointment, and phone.  Follow the steps below to find information to answer your query or make an appointment.


Step 1: Quick Links

Browse our quick link sections below.




Step 2: See Frequently Asked Questions

See if your question features in our FAQs  

Visit Frequently Asked Questions 



Step 3: Contact our specialist services

Browse the links below to learn more about the services University of Nottingham offers and find out how to contact our specialist teams directly.

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Visa and Immigration support

Our team can answer questions relating to Tier 4 visa applications or questions about other visa issues. We can also advise you on inviting your family to visit you in the UK.

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Support and Wellbeing

We are here to help and we can provide practical help, advice and guidance to you to support living and studying in Nottingham.



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Fees and Payments

Our team can help you through the fees payment process, including methods of payment, due dates, check balances, fee rates and regulations and more.



Step 4: Can't find what you are looking for?

You are still able to get in touch with us if your question hasn’t been answered by our online resources.

Student Services are available virtually:

  • On live chat between 10am-4pm, Monday – Friday
  • Through the Enquiry form below
  • By phone +44 (0) 115 74 86500 between 9am – 5pm, Monday – Friday
  • Or through virtual appointments (using Microsoft Teams), available on request and can be booked by speaking to an advisor on live chat.

We also have two Service Centres open for essential in-person appointments, University Park Central and Sutton Bonington, although we are offering limited hours at present.

You can book an in-person appointment online, please make a note of the location when you book as students are advised not to travel between campuses.